Employees of the Quarter

Cody Castillo

DRIVE Values: Dependability, Respect, and Excellence

“So, there are a couple of very specific reasons that I would like to recognize Cody as a team member:

  1. The work that Cody did on understanding our V-Pay process and where we could facilitate claims that were lacking all mandatories for payment really helped us identify how to get those problems solved more proactively, get the shops paid more quickly and get those happy consumers back on the road to their jobs and families. 
  2. Cody did something very selfless that not many people at EFG would have volunteered to do. Cody recognized that the daily cleaning of the break room falls on the shoulders of Legal & Compliance. He asked to be placed into a rotation to help relieve the L&C group of this duty, especially at a time that they needed it most. It was one of the most refreshing gestures by a team member that I have seen in a very long time.”

Brian Myers

DRIVE Values: Dependability, Visionary, and Excellence

“Some days I literally feel like I couldn’t do my job without Brian! I needed our system to flag specific transactions for my reports. Brian made this happen for me for Q4 of 2018 and has just completed another round for Q1 of 2019. He has made this entire process possible and pain-free. I am so thankful for his knowledge and his ability to think outside of the box.”

Monica Zuniga

DRIVE Values: Dependability, Visionary, and Excellence

“I could nominate Monica in the categories of ALL of our values, as I see her embody them on a daily basis. This specific nomination is for work she did for our platform team to research and catalogue every single technology vendor that our dealers could possibly have installed in their stores. Monica created a catalogue of literally hundreds of quick reference guides, FAQs, descriptions, and “who to call” reference sheets for each vendor. This will empower our teams to be more agile in the dealerships when encountering or integrating with these technology partners. The best part of this story is — even after the jaw-dropping delivery of the content, she still felt like she could do more! She delivers EXCELLENCE in everything she does – and if turning this huge project in two days early isn’t DEPENDABLE, I’m not sure what is!”

“Working with Monica over the past few years has been a blessing. She tackles every day with a problem-solving mentality. Monica is not afraid of presenting new solutions to make processes more efficient. She streamlines and simplifies everything she touches, including our competitive research process, yearly process documentation updates, and our plasma screen updates. Most recently, she’s been invaluable to me as a back-up in making sure forms submitted through the EFG website are routed to the right person/department. No matter how big or small the task, Monica takes it on from the standpoint of ‘how can this be done in the most efficient way possible.'”

I want to know more!