As the Executive Vice President of Dealer Services at EFG Companies, John Stephens directs the company’s direct sales and service channel, providing EFG’s solutions and engagement to auto dealers. John acts as an extension of his clients’ management teams and is responsible for leading the EFG account service professionals in optimizing the profitability of EFG’s direct dealer partners and supporting the use of EFG products and services. John started his career at IBM as an Account Administrator, where he oversaw the installation of IBM services in universities, hospitals, and independent school districts. Following IBM, John moved into the retail automotive industry, where he spent the last 26 years. John served as a General Sales Manager for Mac Haik Automotive Group, and during his tenure, his store ranked number seven in the nation for unit sales.