• Home
  • How Top-Performing Dealerships Train Their F&I Teams to Close More Sales
I want to know more!
=
Oct. 08th, 2025

How Top-Performing Dealerships Train Their F&I Teams to Close More Sales

Is your dealership struggling with decreasing front-end margins and high F&I turnover that always leaves you scrambling to find top talent? At EFG, we specialize in transforming F&I departments from complacency to success with our industry-leading F&I training options. The truth is that today’s automotive market is seeing more cautious and selective buyers, meaning a well-trained F&I team will know how to effectively sell products while maintaining trust and transparency with each customer. Effective F&I training isn’t guesswork; EFG uses a proven training model that has shown repeatable results time and time again. Let’s explore why EFG-trained F&I teams consistently close more sales, and if you’re interested, EFG is offering a complimentary F&I Training Seat Voucher so your dealership can MAKE MORE MONEY.

At the end of the day, it’s the customer who decides whether to purchase F&I products alongside their vehicle. That decision becomes far easier when they’re working with an F&I professional who is well-trained, confident, and focused on their needs. By explaining finance and protection options in clear, straightforward terms, your team builds trust while eliminating confusion or hesitation. This approach not only increases product acceptance but also creates lasting loyalty. At EFG, our training equips your F&I managers to deliver transparent, customer-centered conversations that inspire confidence and drive measurable results for your dealership.

Trained F&I teams know how to turn a “no” into a “yes” without being pushy or confrontational. This always starts by understanding and prioritizing the customer’s needs first. By asking the right questions and possessing in-depth knowledge of available finance products, successful F&I teams can effectively handle objections and present options in a manner that meets their customers’ specific needs. When you work with EFG, our industry-expert trainers will conduct role-playing exercises that simulate real-world scenarios to help finance managers answer tough questions naturally and with confidence. As opposed to high-pressure tactics that offer only short-term results and can drive away long-term loyalty, your F&I team will be trained to find the best products and options for each customer’s needs, resulting in more sales and happy customers. 

In today’s automotive market, undergoing F&I training to increase backend profit is integral to ensure your dealership’s success. While front-end sales continually shrink to smaller margins, finance products are increasingly becoming the revenue source that dealerships rely on to stay afloat. F&I training is a strategic option that not only benefits your dealership but also is beneficial for your customers, as they will be working with employees whom they can trust and foster long-term relationships. At EFG, we help transform your team from the inside out, helping change the culture, behavior, and ultimately performance of your F&I department. On average, our trainees produce $206,400 in incremental F&I revenue per producer, per year! If you’re ready to take the first steps in unlocking the full potential of your dealership, EFG is here to help. 


If you’re looking to take the first steps to motivate your employees to Make More Money, now is the best time to do so. At EFG, we’re offering a complimentary, no-pressure F&I Training Seat Voucher* to help your dealership identify ways to maximize long-term performance. This extensive training session, valued at $2,500, will allow one of your team members to undergo industry-leading and proven training that will give them the tools they need to succeed. Let’s work together to create Profitable Employees for your dealership today.

*F&I Training Seat Voucher available to franchise dealers only who meet the required unit volume