Joe Blakely was excellent to work with on the phone. He assisted me with professionalism and expertise. EFG is one of the best companies to work with.
EFG provides the most exceptional extended vehicle service contract. They are very responsive, caring and professional. EFG is unequaled.
When I called in, Shayleen took care of me. She was extremely polite, professional and fast!!! I had a great experience making a claim!!! Thanks Shayleen and EFG COMPANIES
The approval of transmission work under the EFG warranty was approved after appropriate Q&A by B.W. He is a true gentleman and EFG is fortunate to have an employee like BW with his knowledge and expertise.
As the owner of an auto repair shop (Butler Automotive), I deal with a lot of different vehicle warranty companies. None have been as courteous and easy to deal with as these guys here. Most are looking for any way possible to deny a legitimate claim. That is not the case with EFG. Thank you I will definitely recommend you to my customers.
I am an advisor at Max RPM Motorsports and had a warranty claim with a X5. Filing warranty claims is never an easy process and they usually want to nickel and dime you on everything. Luckily enough Joe Blakley made it a very easy process. He was very attentive and helped look up everything I didn’t have down already. I appreciate all your help Joe and wish more companies worked like you guys do at EFG!!!
Lukas was amazing and made it very simple, fast and made sure my customer had coverage for all of his concerns. What a great company to recommend to my customers for extended warranty coverage! Kudos! Keep the good work!
I talked with representative Al, he was great to deal with. Very professional and prompt with getting repairs for their customers taken care of! Great company to deal with.
I’m a service advisor and I called in to have a claim considered for approval on behalf of a mutual customer. My Experience with Paul Castle, was by far the best interaction that I’ve ever had with any extended warranty company. He was very willing to help the repair facility as well as the customer. He enjoys helping and working with people, and it shows. He is A GREAT asset to this company, and solely based off my interaction with him I will be recommending EFG Extend warranty to my customers who are seeking an outside warranty coverage.
Great company to deal with! I work at a dealership. Submitting a claim and getting somebody to answer phone was a breeze! Eric h. had great customer service along with everybody else involved in the claim process. Keep up the great service!