I truly believe there are good companies and good people in this world, and Chris Pepperling and EFG are just that. My transmission went out at the very end of my warranty (miles), without me knowing it was failing for a while. I was having some back and forth because of the miles and the coverage, but Chris stepped into the middle of it and made it right. At first it was not going to be covered but Chris made it happen and now my transmission will be replaced under warranty. In good faith, Chris made this happen and I can’t express enough how appreciative my family and I are for this. Thank you so much. I will for sure be getting another EFG warranty on my next car purchase down the road.