Ken M.

April, 2018
My wife and I purchased a 2013 Chevrolet Tahoe with 77,000 miles from a local dealer. The dealer stated the vehicle had a clean inspection, and even allowed us to take the truck and have it inspected by a 3rd party of our choosing. We chose a well respected local repair facility and paid about $120 to have the truck looked over. When we decided this was the truck for us, we signed the paperwork with the addition of a VSC and GAP. After having the truck for a little over 1 month, we noticed the truck leaned to one side while parked in the garage. So we decided to take it down to the local Firestone facility to have it looked at. Firestone diagnosed that the front struts, along with the upper and lower ball joints, needed to be replaced. Firestone contacted EFG Companies regarding the mechanical failure of our recently purchased truck, and was informed the claim was approved and we only owed the deductible of $100. My wife and I were shocked that the policy we purchased just over 1 month had already paid a claim. What’s even more amazing is that we paid a 3rd party to inspect our truck and there were no issues at the time. Just goes to show you that autos do break, it’s only a matter of time and how much it will cost. I strongly encourage everyone to buy from a dealer that offers EFG Companies. FIVE STARS!!!!!

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