Tom S.
January, 2020
OK, so I have been a service advisor at BMW of San Rafael for 15 years. I’ve dealt with hundreds of different 3rd party warranty companies over the years. And I can say with 100% truth that the very best is EFG! Not only do they take care of the customers and do whats right, but the people that are on the other end of the phone are simply the best in the business. Joe Blakley is the nicest, funniest and one of the smartest people I’ve dealt with in all these years. Not only is he great to work with, but I can tell he is a good man! And being in this business means a lot to most of us. Thank you Joe for the amazing help.
Nolen D.
January, 2020
Spent the past few days working with a Joe Blakely on a ticket. He was friendly helpful and all around nice to work with on the phone. It was a good change of pace from what I’m used to with most extended warranty operators. He also had a lot of 1st hand knowledge of the cars.
Matt L.
January, 2020
EFG, is hands down the easiest extended warranty company to work with, all of the adjusters are top notch! But, Blake, Cole and my man Eric really make it all the best. Professional and right to the point. Much love from Route 44 Hyundai in Ma!
Abraham M.
January, 2020
Blake from EFG is really pleasant, easy and super friendly to work with when I have trouble on a claim. EFG is the best extended warranty company I’ve ever dealt with and has awesome employees all around.
Josiah V.
January, 2020
EFG has prepared me for my role in the dealership, and helped me manage expectations going forward. They are always there if you need assistance with anything related to finance role.
Kara C.
December, 2019
I needed some car repairs and completely forgot I had this warranty. I had to call a couple times to get some information regarding my coverage and both times the representative was extremely helpful and knowledgeable. The repair shop mentioned the same when they called to discuss my work and coverage with me. I would highly recommend EFG. Thank you.
Melanie P.
December, 2019
I am constantly having to work with/call several different warranty companies each day (since my job is a service advisor), and I never have a good experience EXCEPT for when I work with EFG. They are always super quick and very friendly! Every experience that I have had with EFG has been beyond pleasurable – especially my experience with Blake – he is wonderful! EFG is the way to go!
Jacqui M.
December, 2019
EFG and Joe Blakely, along with the rest of this company, are awesome! As a selling dealer (BMW of San Rafael), they are very responsive and go the extra mile to take great care of our mutual clients.
Brandon S.
December, 2019
Great Staff and Excellent Training Strategies. I Would Highly Recommend Them.
Larry Y.
December, 2019
Blake was quick and efficient with my claim. I got the information from him quickly and with ease. I will look forward to dealing with Blake in the future. He did a fantastic job and provided good service too!
