I went to the car dealership and I was told that I needed several things fixed on my vehicle that was past the amount i could afford . I told them to put them in order which was the most important thing to get fixed first and would pay for them to get get fixed 1 at a time. But the dealer mentioned to me about my warranty and said he would call me back. To my surprise when he called me back he said everything would be covered under the warranty. I was so happy that I cried. Thank you EFG.
My mechanic was able to receive fast authorization for the necessary repair and they had my Mercedes convertible ready on time as promised. I am totally pleased with this coverage and would recommend it to anyone – especially someone purchasing a previously owned vehicle. It’s great to be dealing with a company as reputable as this. All too often after market warrant coverage finds some reason to deny coverage. I would purchase this peace of mind insurance anytime I bought a previously owned vehicle. Thank you for great coverage.
I have to say that EFG companies has been the BEST warranty I have purchased. I have had numerous expensive issues with my vehicle and I have never had any issues in getting my service request approved. From previous experiences with other extended warranties were they have made the process difficult for the repair shop and myself, EFG companies is like night and day. Superb service and outstanding customer service. Next time I consider purchasing a vehicle the only warranty I would consider purchasing is EFG Companies. Thank you for living up to your promise.
My heart dropped when my wife told me our air conditioner in our van stopped working! One week before our vacation in the summer. Then when the service tech told us the compressor was out and I thought for sure we would have to cancel the trip. Then the Tech said we just need to pay the copay and the warranty would cover the rest. Soooo Glad we are customers. Dealership took care of everything. Saved our vacation. Thank you!!!!
After 2 claims, my experience has been exceptional. Wish I could say the same for the vehicle. Thanks.
We are right at the end of our warranty period. We got good service on a major transmission repair about a year ago. Then just recently, we had a radiator, and then its thermostat housing replaced in two visits. A faulty O.D. switch was also replaced, This vehicle is a 2007 Ford Explorer XLT. The policy has truly helped us have a beneficial experience with this aging rig. While it worked out in the end, this Co. could have simply replaced our tranny with a factory rebuilt one, for the same cost as the drawn out repairs to the O.E.M. one. Then the rebuilt’s own warranty would go anywhere. As it is, we only have a Ford shop warranty from one dealership, situated between our home town and Seattle, when the transmission lost all of its fluid, as we drove over to a Seahawk’s Game. There is a tight limit on the miles covered by towing, and Washington State can be pretty empty between Ford Dealerships. I will still purchase a new policy, if available, on our next trade up.
My name is Joe Saunders, I have been in the automotive industry for well over 25 years, covering all aspects of the field. I have recently started at EFG companies about a month ago, and I am in pure amazement with this company, administration and people that I work with on a daily basis. My quality of life, not only for myself, but for my family as well has improved 110% from where I was at just a short month ago. The management team and co-workers are happy to see you walk in from day one, nobody is ‘out to get you’ or ‘having to fight for work, with all of the drama that comes along with it’. I feel as if I’m a family member when I come to work everyday!!! My life is headed in the direction that I want for myself and my family thanks to EFG companies. THANK YOU EFG!!!
I got the number from the dealership I bought my used car from. All I had to do was give it to the dealership I took my car to when I had an issue and it was all handled.