Travis F.
June, 2021
Blake was a great help while trying to start a claim for a customer of ours. Really easy to work with and very polite and knowledgeable. He did great and it was truly great speaking with him.
Steve O.
May, 2021
Called in for extended warranty claim. Talked with Al and he was very helpful and informative and got everything taken care of. I wish all extended warranties were this nice to deal with!
Phil B.
May, 2021
I’m not the easiest person to work with but Chris and David helped me a lot. Thank you guys
Christopher P.
March, 2021
EFG is probably the best, aftermarket warranty company I work with. They provide rapid response, professional service and quick turnaround times on payments. I highly recommended. Special thanks to Joe Blakely.
Tracy S.
February, 2021
EFG is a very good company to work with! Our company, Big M Chevrolet, filed a warranty claim for a customer, and Joe Blakely was excellent to work with and fair. I especially like the detailed print out that he emailed. It makes the claim easy to understand
Ed G.
January, 2021
EFG is a great company to deal with. It was really smooth for me to make a claim for a client’s vehicle at a Mercedes service shop. I work with a lot of different third party vehicle policies and am asked all the time who are good companies to work with. I can’t always remember all the good ones, but wanted to point out that EFG really stands out and I have to say Blake is a great representative of your company. He is knowledgeable, respectful and professional.
Chris G.
January, 2021
This was my first time ever having to deal with a Car Warranty and let me tell you, EFG saved me a lot of grief. Adam (Claims adjuster based out of Dallas, I believe) happened to answer the phone and gave me the absolute Best Customer Service I could have asked for during an uncertain time for me. He answered all of my questions, educated me on my warranty and let me know how the process would work. Honestly, Adam made my day and so did EFG with their service. I most definitely recommend going through them when purchasing a vehicle.
Gracie R.
January, 2021
My name is Gracie and I work for Gateway Buick GMC. I called in a claim the other day and have NEVER had a quicker and more pleasant experience. The whole process was smooth from start to finish! Thanks Blake and EFG for being awesome!
Jose G.
January, 2021
I work for the Central Houston Cadillac service department. I called to submit claim and Blake was professional and efficient.
Pepe Y.
December, 2020
My vehicle unfortunately had to be repaired three times under warranty but fortunately it was under EFG! They provided a hassle-free experience, and all three repairs were covered with little-to-no effort on my part. Special shout out to Ray Contu who went above and beyond on a recent claim! He is a shining example of amazing customer service and is the very reason why I’m giving a 5-star review!
