I called for follow-up with a plumbing claim and Chris Tyner was extremely helpful. He was very thorough as far as explaining some clarifying questions I had about the plumbing claim. He provided me with a specific number for the claim. I had questions about my home warranty, he provided concise and helpful information. He was extremely polite and patient. His demeanor toward me was of someone willing to inform me on my warranty and what it all meant. I am very thankful he was the person that answered my call. Thank you Chris.