I have worked with Joe Blakley and Jim Burock for the past couple years. I have nothing but great things to say about these guys and EFG. These are a couple of the best extended warranty claims adjusters I have ever worked with. Anytime I call into them, I’m helped right away and they are very friendly. They understand that customers want to get their cars back on the road ASAP and will help me in any way to make that happen. Joe and Jim will get most repairs approved the same day as I call. When there are large repairs needed, it may take an extra day to have an inspection done. But, they will do anything in their power to get approvals as soon as possible so my techs can get working on my customers’ cars. I have never had an issue with getting repairs covered by EFG companies. I would recommend EFG to anyone thinking about buying an extended warranty contract.