Shayleen Naico is the best rep at this company! Every time I call she makes me laugh and we have a inside joke about bacon and she is quick and easy to work with especially if you call it CVTS if you work with Nissan.
EFG has been the best Extended Warranty to work with. Not to mention every time I call Shayleen makes it easy and efficient work with. If I could I would give a Billion stars.
Thank you Shayleen Naico for always going above and beyond! I appreciate your attentiveness with claim processing. It’s always a pleasure working with you. EFG is a wonderful extended warranty company and you make it better!
Shayleen Naico is amazing, she was super helpful with my claim! She made the process easy and hassle free!
EFG is probably one of the easiest and most convenient extended warranty companies I have worked with thanks to Shayleen Naico. She is super helpful and knowledgeable. Hands down one of the best employees I have worked with when calling this company!
I’ve been a dealer service advisor for 19 years. Calling in extended warranty claims isn’t exactly a favorite thing to do in our line of work. That’s not the case when calling EFG. These folks are great to deal with. Pleasant and fast. On top of that, Joe Blakely is one of the best claims adjusters I’ve ever dealt with. He is an asset to your company. Keep up the good work y’all. Top shelf!
Dave has been super helpful!!! I work with a dealership and have to call extended warranties all the time. I have never had such great and personalized experience. Dave always calls me back when ever I ask and he has been super helpful for me and for my customers. Any time I call EFG Companies, I hope I get to talk to Dave!!
I appreciate the service and quick claims payment!
I always ENJOY my phone calls with Shayleen. She is such a pleasure to work with. Thank you for being awesome!!
As a service advisor, this is by far the best warranty company to deal with for filing claims. Shayleen has assisted me on numerous occasions and is so easy to deal with. She takes care of business and gets me off the phone quickly so I can take care of my customers. Thanks Shayleen and EFG for being awesome!