Kimberly G.
June, 2019
I always ENJOY my phone calls with Shayleen. She is such a pleasure to work with. Thank you for being awesome!!
Jeffy
June, 2019
As a service advisor, this is by far the best warranty company to deal with for filing claims. Shayleen has assisted me on numerous occasions and is so easy to deal with. She takes care of business and gets me off the phone quickly so I can take care of my customers. Thanks Shayleen and EFG for being awesome!
Zack J.
June, 2019
I have worked with Joe Blakley and Jim Burock for the past couple years. I have nothing but great things to say about these guys and EFG. These are a couple of the best extended warranty claims adjusters I have ever worked with. Anytime I call into them, I’m helped right away and they are very friendly. They understand that customers want to get their cars back on the road ASAP and will help me in any way to make that happen. Joe and Jim will get most repairs approved the same day as I call. When there are large repairs needed, it may take an extra day to have an inspection done. But, they will do anything in their power to get approvals as soon as possible so my techs can get working on my customers’ cars. I have never had an issue with getting repairs covered by EFG companies. I would recommend EFG to anyone thinking about buying an extended warranty contract.
Marty R.
June, 2019
Dave Strebeck was a great help through out the entire claims process.
Bryan C.
June, 2019
I’ve worked with EFG for a few years and their service is excellent! The best agent I have worked with is Shayleen Naico. She is always informative and everything gets done quick and easy!
Young L.
June, 2019
I’ve dealt with EFG for many years. My main contact person is Shayleen Nico. She’s great. Very knowledgeable on the products and authorization for repairs are quick and easy. Shayleen is awesome, best person to deal with.
Paul O.
June, 2019
I highly recommend EFG, especially when I get the pleasure of speaking with Chris Reichert! Always has a positive attitude and always helpful 😎😎😎!!!
Monica S.
June, 2019
I have been working with EFG for several years now. EFG’s rep Shayleen Naico is awesome to deal with. Very good company and employees.
Diron C.
June, 2019
Shaleen Naico is the best in the business she is very knowledgeable and is very helpful when it comes to her tasks at hand, she is a high asset to the company !!!!
Ian G.
June, 2019
Blake at EFG is was AMAZING! I am a Service Adviser for a Chrysler Dealership in Las Vegas and I deal with numerous aftermarket warranty companies. By far, Blake set the bar for customer service and the ease of helping out our customers! Exceptional Customer Service!
