Mike C.
June, 2024
EFG is the best way to be on the cutting edge of Dealer products, and Training. Amber Hash is great at finding Dealership Personnel with the perfect fit for any Department. EFG is a great asset.
Faraz G.
June, 2024
Anthony and everyone there were very informative and still available to this day for reaching out for questions. Great staff.
Trey B.
May, 2024
I would like to point out Paul Castle. He is rock solid, and a star in the company!
Cristian A.
April, 2024
Blake is always extremely helpful! He is always a pleasure to work with.
Positives: Responsiveness, Quality, Professionalism, Value
Angel A.
March, 2024
Dave in the call center was absolutely amazing in assisting me (a service advisor) and a customer in a call. He helped answer all the questions the customer and I had, even with a lot of stress and the pressure of the customers frustration. I appreciate that he held in with us to help extinguish the heat and clearing the air with the proper information needed. THANK YOU DAVE A MILLIONS!!!
Candice L.
March, 2024
I had an issue with my malfunctioning radio and Chris was extremely helpful in resolving my issue with additional maintenance service charges that were involved in the replacement process.
Nathanial T.
February, 2024
I had a weird issue with a hard-to-handle situation that most warranty company’s would have said no to helping the customer. Blake with EFG went above and beyond to listen to the actual issue and understand the whole issue at hand. Blake is what makes these company’s worth buying into for my customers and will 100% refer future customers to Blake and EFG! Hell of a guy!
Katelyn P.
February, 2024
Tim Barnes is the BEST. I hope you guys never lose him, I had the best experience dealing with him. Thank you Tim!!!!
Kathy O.
February, 2024
I can’t thank EFG enough with a special shout out to Chris Pepperling for honoring our warranty and getting our Audi fixed by replacing the engine!! Chris was honest and helped get the work done in a timely manner by communicating with me and my Audi Dealership whenever necessary. In a world where not many people do the right thing anymore, I am extremely grateful for the service I received from EFG! I would highly recommend them to my family and friends. Thanks again Chris!
John A.
February, 2024
I had to call back because there was some confusion with my claim from the original call. Paul Castle got to the bottom of it quickly and had the claim in order in no time. He made me feel that like my issue was important to him. Paul went out of his way to call me later to make sure I received the email he sent me. Paul is probably the most professional and efficient claims representative I’ve ever worked with and that’s saying something because I’ve been in this business for 30 years. Thanks for all your help Paul!
