MVP^® — Maintenance Value Program

Dealer benefits of prepaid maintenance

• Offers four levels of coverage: conventional, semi-synthetic, full synthetic, and diesel
• Fully customizable: reimbursement amounts, quantity of services, and terms
• No age, mileage, or schedule restrictions
• Automated claims process, service department reimbursed in less than one hour
• Provides the flexibility to honor claims at a single location or multiple dealerships in a multi-store chain
• Dealer receives 100% of the breakage from unused service intervals
• Electronic storage of customer records available for BDC sales follow-up of customers not using prepaid services

Seamless online administration

With MVP pre-paid maintenance, it’s quick and effortless to enroll new customers, view service history, process service requests, access reports, and submit claims through the award-winning EFG DRIVE portal. And by the way, all claims are processed and paid through our DRIVE portal, eliminating the need to call for authorization.

Without MVP^® prepaid maintenance, you have a lot to lose

Did you know that 70 percent of car buyers fail to return to the dealership for service and maintenance? Since the service department is one of the most valuable profit centers of a dealership, a percentage this high can be devastating over time. Consider this scenario:

• A dealership sells 120 cars this year
• 70 percent of those buyers go elsewhere for service and maintenance
• That’s 84 service opportunities
• Over a five-year period, that’s roughly $84,000–$92,000 in lost revenue

EFG Companies helps you reclaim that lost profitability with go-to-market strategies that leverage more than three decades of industry insight.
 
(Please see contract for full product details)