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  • Who We Serve
    • For Dealers
      • Dealers & Agents – Volume 1
      • Dealers & Agents – Volume 2
      • Dealers & Agents – Volume 3
      • Dealers & Agents – Volume 4
      • Dealers & Agents – Volume 5
      • Dealers & Agents – Volume 6
      • Dealers & Agents – Volume 7
      • Dealers & Agents – Volume 8
      • Dealers & Agents – Volume 9
      • Dealers & Agents – Volume 10
      • Dealers & Agents – Volume 11
      • Dealers & Agents – Volume 12
    • Top-Tier Agents Wanted
    • For Financial Institutions
      • Credit Unions
      • March 9, 2017 – Online Reviews and Compliance
      • Lenders – Volume 1
      • Indirect Lenders
      • February 22, 2017 – The Rat Race is On
      • Lenders – Volume 2
      • February 7, 2017 – Reducing the Cost of Compliance
      • Lenders – Volume 3
      • December 8, 2016 – A Revolution is Coming
      • Lenders – Volume 4
      • November 14, 2016 – CFPB – A Year in Review
      • Lenders – Volume 5
      • October 13, 2016 – Keep On Keeping On
      • Lenders – Volume 6
      • October 5, 2016 – Eating an Elephant One Bite at a Time
      • Lenders – Volume 7
      • September 15, 2016 – Making Prime Hay with Pre-Owned Financing
      • Lenders – Volume 8
      • September 1, 2016 – Balancing the Scales
      • Lenders – Volume 9
      • July 28, 2016 – The Greate Debate: Increase Your Indirect Auto Loan Volume
      • Lenders – Volume 10
      • June 28, 2016 – The Great Debate: To Take Action Or To Wait
      • Lenders – Volume 11
      • June 8, 2016 – Lender, Dealer and Consumer Needs Aligned
      • Lenders – Volume 12
      • May 26, 2016 – Subprime Storm Clouds on the Horizon
      • Lenders – Volume 13
      • Lenders – Volume 14
      • March 31, 2016 – Don’t Let Delinquency Keep You Down
      • March 25, 2016 – Invest in Your Success
      • March 3, 2016 – When One Door Closes, Another Opens
      • February 18, 2016 – Flat Auto Sales Doesn’t Equal Flat Loan Volume
      • January 21, 2016 – If Your Customer Can’t Pay, You Will!
      • January 7, 2016 – Don’t Let Interest Rates Dictate Your Loan Volume
      • December 3, 2015 – Staying Vigilant on Compliance
      • October 15, 2015 – Prepared for F&I Product Compliance?
      • September 30, 2015 – Are You Taking Advantage of the Domino Effect?
      • September 4, 2015 – Bubble, No Bubble? It Doesn’t Matter
      • August 20, 2015 – Are You Appealing to Millennials?
      • August 4, 2015 – The Supreme Court Upholds Disparate Impact. Now What?
      • July 9, 2015 – Consumer Communication
      • June 10, 2015 – Embrace Change
      • May 19, 2015 – Capitalize on Consumer Needs
      • May 6, 2015 – Are F&I Products Part of Your Profit Mix?
      • April 2, 2015 – Does Your Market Expansion Goal Look Like A Mirage?
      • February 25, 2015 – Profit Control with Consumer Protection Products
      • January 29, 2015 – Compliance 101 Cohesion is Crucial
      • January 14, 2015 – Stay Ahead of the Pack!
      • December 11, 2014 – How Are You Balancing Profitability vs Risk?
      • November 12, 2014 – How Are You Leveraging Subprime Market Trends?
      • October 16, 2014 – Long Sales & F&I Processes are a Pain Point for Dealers
      • September 18, 2014 – Dealing with Delinquency
      • September 3, 2014 – Keep them Doggies Rolling
      • August 14, 2014 – Overcome Consumer Perceptions and Increase Auto Loan Volume
      • July 18, 2014 – Position Your Dealership Partners to Overcome Compliance Costs
      • Feeling the Warm & Fuzzies from Consumers Yet?
      • Are You Prepared for Longer Terms and Higher Payments?
      • Do You Know How to Turn Used Vehicle Sales into Increased Loan Volume?
      • Move Beyond the APR Rat Race
      • Are You Prepared for When the Market Turns?
      • The Market is Booming – Get Your Piece of the Pie
      • Longer Terms Don’t Have to Equal Larger Risks
      • Let the Good Times Roll
      • Take Advantage of Today’s Stable Auto Loan Market
      • How are You Helping Your Dealership Clients Capitalize on Increased Traffic?
      • Providing Tangible Value Puts You Miles Ahead of the Competition
      • Consumer Confidence Plunges While Subprime Auto Sales Rise Download Research
      • An F&I Manager’s Needs-Based Audience
      • All Signs Point to Expansion in the Subprime Market!
      • Money Matters: Equip to Flip
      • The Impact of Gen Y
      • Who is Sitting Across from Your F&I Manager?
    • For Original Equipment Manufacturers
    • For P&C Insurance Agents
      • Simplicity Vehicle Protection
      • Simplicity Repair Protection
      • Simplicity Payment Protection
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    • For Powersports Dealers
    • For Home Warranty Service Providers
      • Home Warranty Service Providers Contact
  • About EFG
    • Contact Us
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    • Our Core Vision and Values
    • Our Leadership
      • John Pappanastos
        CEO and President
      • Rick Christensen
        Chief Risk Officer
      • Eric Fifield
        Chief Revenue Officer
      • Susan Jewell
        Human Resources Director
      • Neha Parikh
        Chief Financial Officer
      • Jennifer A. Rappaport
        Chief Operating Officer
      • Mark Rappaport
        President, Diversified Solutions
      • Christopher Browne
        Vice President, Acquisitions
      • Joe Vide
        Chief Information Officer
      • Kim Kotz Carroll
        Vice President, Training & Recruiting
      • Victor DiBlasi
        Director, Platform Development
      • James Colman
        Regional Vice President, Dealer Services
      • Jay Gordon
        Regional Vice President, Dealer Services
      • Jay Hartmann
        Vice President, Operations
      • Brien Joyce
        Executive Vice President, Specialty Services
      • Scott Kaskocsak
        Executive Vice President, Dealer Services
      • Lauri Luckey
        Vice President, Marketing Services
      • Adam Ouart
        Sr. Vice President, Agency Services
      • Tom Rubadue
        President, Product Development
      • Jared Sutherland
        Vice President of Sales, Diversified Solutions
      • Glenice Wilder
        Vice President, Powersports
    • Working With EFG
      • Hyundai Assurance
      • Bob Moore Auto Group
      • Cantrell & Associates
      • Ron Marhofer Auto Family
      • Davis-Moore
      • Mountain View Nissan
      • EagleRider Motorcycles
      • Empire Dealer Services
      • AM Companies
      • Hub Hyundai Mitsubishi
      • Nyle Maxwell Family of Dealerships
      • Nyle Maxwell Family of Dealerships
      • The Moritz Promise
      • MotoLease
      • Novak Motors
      • SWBC
      • Northwood University
      • Star Cars of Abilene
      • Long of Chattanoooga
    • EFG Google Reviews
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    • Client Connect
    • EFG Video Library
      • #JPSaid – John Pappanastos on Upcoming Changes in the Auto Industry
      • #JPSaid – John Pappanastos Thoughts on Electric Vehicle Protection
      • Switching to EFG is EASY!
      • WALKAWAY Dealer Benefits
      • We Couldn’t Be Happier With EFG
      • MAP Dealer Benefits
      • EFG Increased Our PVR By 32%
      • MVP Dealer Benefits
      • EFG Pushed Our Numbers Up
      • Signature Finish Elite Dealer Benefits
      • 50% Increase in PRU
      • Drive Forever Worry Free Dealer Benefits
      • 32% Increase in VSC Penetration
      • MAP Electric Vehicle Dealer Benefits
      • EFG Offers Talent, Strategy and Expertise
      • WALKAWAY Powersports Dealer Benefits
      • F&I Development With EFG
      • EFG Drive Portal Benefits for Your Business
      • EFG Delivers Top Performers
      • EFG Client This is Why We Do Business with EFG
      • EFG is Our Partner in Profit
      • EFG Companies: Dollars in the Making
      • EFG Increased Our Service Drive Traffic
      • WALKAWAY Protection for Automotive Financing
      • Professionalism In Reinsurance With EFG
      • WALKAWAY Powersports Showroom Video
      • Greater Reinsurance Visibility with EFG
      • WALKAWAY Consumer Testimonial
      • GAP
      • EFG Limited Lifetime Powertrain Warranty
      • EFG Client: EFG is the Sole Reason for our Results
      • EFG Verified Ride Certified Pre-Owned
      • MVP Prepaid Maintenance
      • Signature Finish Appearance Protection
      • Signature Finish Dent Protection
      • Signature Finish Tire & Wheel Protection
      • MAP
      • Best ReGuards Vehicle Protection
      • Power X2 Powertrain Protection
      • Powersports CPO Protection
      • Powersports Pre-Paid Maintenance
      • Million Mile
      • GAP for Powersports
      • Powersports T&W Protection
      • Powersports Roadside Assistance
      • Bike Protection
      • Personal Watercraft Protection Showroom Video
      • XTreme
      • Driver’s Advocate Dealer Benefits
      • MPOWER: Create Compelling Offers for Borrowers
      • MPOWER+ Vehicle Protection
      • General Manager: EFG’s People Make the Difference
      • CFO: EFG Cares About the Dealership as a Whole
      • Finance Director: EFG is Always Accessible and Available
      • General Manager: EFG Backs Up What They Say They’re Going to Do
      • Finance Manager: Our PRU is Up and Aftermarket Sales are Through the Roof!
      • General Manager: EFG Gives Us a Huge Competitive Edge
      • Finance Manager: EFG Provides Great Service All the Way Around
      • Service Director: EFG Helps My Service Staff be More Efficient
      • Finance Manager: EFG Makes My Job Easier
      • Finance Director: EFG Has the Best Products Out There
      • General Manager: EFG is the Sole Reason Our Numbers Have Skyrocketed
      • EFG Serving Top-Tier Agents
      • This Class is Amazing!
      • This Class is Much More in Depth!
      • EFG is Committed to My Success!
      • EFG Has Taught Me so Much!
      • I Learned More on Closing Techniques Than Ever Before
      • EFG’s Training is Customer Oriented
      • Sales Professional: This continuing education will fulfill everything I will need in the future
      • Finance Manager: EFG increased my knowledge from start to finish
      • Product Specialist: EFG training is eye-opening!
      • EFG’s Training is Thorough
      • I Learned How I Could Better Serve My Customers
      • Valuable Lessons, Amazing Techniques
      • Building Value in Our Products
      • The Importance of Flow
      • EFG’s Training is Fantastic!
      • Building My Confidence
      • More Competence and More Confidence
      • Mistake #1: NOT the Best APR
      • Mistake #2: Loan Hungry
      • Mistake #3: Inconsiderate
      • Mistake #4: Not Putting My Needs First
      • Mistake #5: Time
      • Mistake #6: Wasting My Time
      • Mistake #7: Get with the Times!
      • Mistake #8: Denial Happy
      • Signature Finish Elite Appearance Protection
      • Driver’s Advocate for Consumers
      • EFG MPOWER: Loan Volume Success
    • EFG Careers & Culture
      • Career Opportunities
      • Join a Dream Team
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        • EFG Benefits
        • EFG Culture
      • Employee Testimonials
        • Amy Fritz
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    • EFG Thought Leadership
    • EFG Press Room
      • EFG Clients Receive Dealer of the Year Award and 2017 Pacesetter Awards
      • EFG Companies Launches MAP^® Electric Vehicle Protection Exclusively for EV Customers
      • EFG Executive Publishes Book Advising Business Professionals on Reaching Goals
      • EFG Spearheads F&I Choice with Signature Finish Elite Appearance Protection
      • EFG Companies Recognizes Two Agents for Raising the Bar in Dealership Engagement
      • EFG Predicts Increased Focus on F&I and Service Drive to Foster Customer Loyalty
      • EFG Companies Launches Innovator of the Year Award-Winning Products
      • EFG Companies Cautions Retail Automotive Dealers, Lenders and Partners to Maximize Data Security Measures
      • EFG Companies Scores a Clean Sweep with Four Stevie^® Awards
      • EFG Companies 3x Winner of Nifty 50 Product Award with 1,000,000 Mile Limited Powertrain Protection
      • EFG Companies’ National Consumer Research Reveals Keys to Increasing eLead Conversions
      • EFG Companies’ CEO John Pappanastos Delivers Northwood University Commencement and Receives Honorary Doctorate
      • EFG Companies Adds Talent to Nationally Award-Winning Field Team
      • EFG Companies Warns Dealers to Embrace Industry Paradigm Shift
      • EFG Companies Announces Training Graduates Contribute $205K in Additional F&I Revenue Per Year
      • EFG Companies Says 2019 Dealership Revenue Demands a Bridge Between F&I and the Service Drive
      • EFG Companies Wins Three Gold, Two Silver National Stevie^® Awards
      • EFG Companies Announces F&I Client Satisfaction Research, Auditor Performance Results
      • Nationally Award-Winning DRIVE Technology from EFG Companies Celebrates Five Years, 3.5 Million Transactions
      • EFG Companies Launches Customizable Maintenance Plan to Boost Customer Retention
      • EFG Companies Maximizes Independent and Powersports Dealer Profitability with Proprietary Virtual F&I Model
      • EFG Companies 1st Administrator of Size to Provide Dealers with Automatic Claims Approvals through Self-Adjudication Technology
      • EFG Companies’ Leaders Share Insights at Upcoming Industry Events
      • EFG Launches Certified Motorcycle Program Enabling Dealers to Capture Greater Share of Wallet
      • Texas Professional Insurance Agents Selects EFG Companies As Its Ancillary Products Partner
      • EFG Companies and NAMAD Announce Northwood University Scholarship
      • EFG Companies Launches a New Product for Insurance Agents to Generate Significant Commissions
      • Northwood University and EFG Companies Join Forces to Shape Future Retail Automotive Leaders
      • Simplicity Vehicle Protection Gives Insurance Agents Ability to Sell to 33 Percent More Consumers
      • EFG Announces Number One National Ranking
      • New Simplicity Repair Protection Provides Insurance Agents Another Way to Fight the Squeeze
      • MotoLease Selects EFG Companies as Their Premier Product Provider
      • National ASE Institute Awards EFG Companies Blue Seal of Excellence
      • New Power x2 Product Doubles the Benefits of a Manufacturer’s Powertrain Warranty
      • EFG First Product Provider to AFIP Certify Entire Field Services Team
      • EFG Positions Independent Dealers to Capture Greater Share of Wallet
      • EFG Companies First F&I Product Provider to be Certified as a Center of Excellence by BenchmarkPortal
      • EFG and AFG Partner to Expand Balloon Financing with DrivingSense
      • EFG Companies: Are You Frustrated with CFPB’s Compliance Guidelines?
      • EFG Companies Receives National Recognition for Holistic Approach to Customer Service and Client Development
      • EFG Companies Takes Home the Gold at the Stevie^® Awards Once Again
      • EFG Companies Enables Dealers to Achieve Greater Compliant Profitability with Common Sense Compliance®
      • BenchmarkPortal Names EFG Companies a Center of Excellence for Three Years in a Row
      • EFG Predicts Tighter Credit, Continued Focus on Compliance for F&I in 2017
      • EFG Companies Launches 1,000,000 Mile Limited Powertrain Protection
      • EFG Companies and Northwood University Announce F&I Innovator of the Year Competition Winner
      • EFG Companies Receives Top Client Satisfaction Recognition in National Research Study
      • EFG Companies Advances Compliance Initiative with Consumer Credit Compliance Certification
      • EFG Companies Fortifies Dealer and Lender Data Security. Through SSAE 16 SOC 1 Certification
      • EFG Companies and Northwood University Announce Student Competitors and F&I Mentors in 2016 F&I Innovator of the Year Competition
      • NAMAD and EFG Companies Announce 2nd Annual Northwood University Scholarship Recipients
      • EFG Companies and Northwood University Launch 2nd-Annual F&I Innovator of the Year Competition
      • EFG Companies’ CEO John Pappanastos Spells Out ABC’s of Reinsurance at NAMAD Event
      • EFG Companies Launches Enhanced Lifetime Wrap Coverage to Complement Drive Forever Worry Free Limited Lifetime Powertrain Protection
      • Empire Dealer Services Awarded Top Agent Award by EFG Companies
      • Market Response to EFG Companies’ Powersports F&I Expertise Spurs Product and Field Team Growth
      • EFG Companies Boosts F&I Provider Clout at 2016 American Business Awards
      • EFG Companies Sole F&I Provider Named Top 100 Call Center by BenchmarkPortal
      • EFG Companies Names Richard Christensen as New Vice President of Product Development
      • EFG Companies and F&I Express Expand Digital Solutions for Automotive Dealerships
      • EFG Companies Named Sponsor of 2016 Powersports Business Power 50 Dealer Awards Program
      • EFG Companies Pushes the Industry Again with Technology Innovation
      • MotoLease and EFG Companies Expand Successful Select Guard Partnership
      • EFG Companies Hits Trifecta at the Stevie® Awards Once Again
      • EFG Companies Tapped Again as Nifty 50 Product Award Winner with WALKAWAY®
      • EFG Companies Launches Certified Pre-Owned Program Through National Powersport Auctions
      • EFG Companies Recognized as a Top 100 Company in One of the Country’s Fastest Growing Markets
      • EFG Client Davis-Moore Automotive Receives Dealer of the Year Award
      • EFG Companies and Northwood University Announce F&I Innovator of the Year Student Competitors and F&I Mentors
      • EFG Companies and Northwood University Announce F&I Innovator of the Year Competition
      • EFG Companies Names Steve Roennau as Vice President of Compliance
      • NAMAD and EFG Companies Announce First Annual Northwood University Scholarship Recipient
      • EFG Companies Has Changed F&I Product Paradigm in the Independent Dealer Space
      • EFG Companies and Northwood University Tackle Industry Deficit of Reinsurance Knowledge
      • EFG Companies Hosts 5th Bi-Annual Agent Council
      • EFG Companies Recognized as One of the Best Companies in the Subprime Auto Finance Space
      • EFG Companies Hits the Trifecta at the Stevie® Awards
      • EFG Companies Selected as 2015 Nifty 50 Product Award Winner
      • EFG Companies One of the First Hundred to Achieve Consumer Credit Compliance Certification
      • EFG Offers Incentive to Motorcycle Dealers with Certified Hide™ Challenge
      • EFG Companies Breaks Tradition Again With The Mileage-Only VSC: MAP My Miles®
      • Professional Insurance Agents of Tennessee Selects EFG Companies As Its Ancillary Products Partner
      • EFG Companies Receives Top Client Satisfaction Recognition in National Research Study
      • EFG Attracts Top Finance and Accounting Executives
      • EFG Brings Agents Together in National Business and Market Trends Forum
      • EFG Companies: The Industry’s Flat Future is a Rollercoaster
      • EFG Spearheads Digital Compliance and Data Security in Retail Automotive with SSAE 18 SOC 2 Certification
      • EFG Companies Brings Home More Gold and Silver at National Stevie® Awards
      • EFG Companies Re-Launches WALKAWAY® Vehicle Return Protection – Program Proven to Increase Unit Sales
      • EFG’s New Flagship VSC Increases Penetration up to 15 Percent through 25 Million Term Options
      • EFG Companies Predicts Lengthy Road to Recovery and Advises Caution for Second Half of 2020
      • EFG Companies Safeguards Dealers’ Reinsurance Positions and Saves More Than $100,000 Annually Through Formal Fraud Detection Protocols
      • EFG Companies Announces Former Cox Automotive Executive to Lead Dealer Services Group
      • EFG Companies Foresees Market Uncertainties, Recommends Flexibility in 2021 Dealer Principals, Agents and Lenders Must Strategically Plan for Revenue Gains
      • EFG Companies Brings Home Two Golds and A Silver at National Stevie Awards
      • EFG Companies Delivers New Revenue to Call Centers With Customizable Home Protection Product
      • EFG Companies Launches Flexible Training Subscription Service, Proven to Boost Dealer Profit and Performance
      • EFG Companies Adds More Talent to Nationally Award-Winning Field Team
      • EFG Companies Again Achieves Consumer Credit Compliance Certification
      • EFG Companies Maximizes Powersports Dealer Cash Flow with New VSC Product for Personal Watercraft
      • EFG Adds Reinsurance Expert to Senior Team
      • Retail Vehicle Market Poised for 2022 Upside with Early Supply Chain Impacts
      • EFG Hits Digital Compliance and Data Security Head On with PCI DSS Certification and SSAE 18 SOC 2 Recertification
      • EFG Companies Scores Nifty 50 Win for Personal Watercraft Protection
      • EFG Companies Brings Home Its 10th Gold National Stevie® Award
      • F&I Sales are On the Upswing at Ron Marhofer Auto Family
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      • EFG Names Industry Leader to Expand Its Training, Compliance and Recruiting Capabilities
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